Last updated: 23 April 2026
Your privacy matters to us. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles. We never sell your personal information to third parties.
SITIPS.COM.AU ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
We handle your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Service, you consent to the practices described in this Policy.
We collect the following types of personal information:
• Account Information: Your name, email address, and password when you register for an account.
• Payment Information: Billing details processed securely through our payment provider. We do not store full card numbers on our servers.
• Usage Data: Pages visited, tips viewed, filters applied, and other interactions with our Service.
• Device & Technical Data: IP address, browser type, operating system, and referring URLs collected automatically when you use our Service.
• Communications: Any messages or enquiries you send to our support team.
We use your personal information to:
• Provide, operate, and maintain our Service
• Process your membership subscription and payments
• Send you tips and service-related communications on race days
• Respond to your enquiries and provide customer support
• Improve and personalise your experience on our platform
• Monitor and analyse usage patterns to enhance our Service
• Comply with legal obligations and enforce our Terms and Conditions
• Detect and prevent fraud, abuse, or security incidents
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
• Service Providers: Trusted third-party vendors who assist us in operating our Service (e.g., payment processors, email delivery services, hosting providers). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
We require all third parties to respect the security of your personal information and to treat it in accordance with applicable law.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:
• Encryption of data in transit using TLS/SSL
• Secure password hashing — we never store passwords in plain text
• Regular security assessments and monitoring
• Restricted access to personal information on a need-to-know basis
While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
We retain your personal information for as long as your account is active or as needed to provide our Service. If you close your account, we will delete or anonymise your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.
Usage and analytics data may be retained in anonymised form for longer periods to help us improve our Service.
Under the Australian Privacy Act, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
With your consent, we may send you promotional emails about new features, special offers, or other information we think you may find interesting. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
Please note that even if you opt out of marketing emails, we will still send you service-related communications (e.g., subscription confirmations, account notices).
Our Service may contain links to third-party websites (e.g., racing authorities, gambling help services). We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.
If you believe we may have collected information from a minor, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on this page and updating the "Last Updated" date.
We encourage you to review this Policy periodically. Your continued use of our Service after changes are posted constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:
Email: [email protected]
Website: sitips.com.au
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Questions about your privacy or our data practices?
Contact Privacy Team